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Some PDF files do no upload

If the PDF is a scanned image, you will need to run it through OCR software to convert the image into extractable text before importing.

It is also possible that the PDF is too long or complicated. For textbooks we recommend splitting them down into the individual chapters before importing. This will also mean that you get a more precise summary for each chapter. For documents with a lot of images or tables, you may find better results turning off image and table extraction from the import settings prior to importing.

If you try these tips, but still have no success, send us the PDF and we’ll investigate this for you.

If the PDF is a scanned image, you will need to run it through OCR software to convert the image into extractable text before importing.

It is also possible that the PDF is too long or complicated. For textbooks we recommend splitting them down into the individual chapters before importing. This will also mean that you get a more precise summary for each chapter. For documents with a lot of images or tables, you may find better results turning off image and table extraction from the import settings prior to importing.

If you try these tips, but still have no success, send us the PDF and we’ll investigate this for you.

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