When you sign up for a subscription, our payment provider Stripe needs to verify that your card is valid. To do this, sometimes they will issue and then automatically reverse either a £0 or £1 authorisation to verify that the card is valid and able to be charged. This authorisation will be reversed within a day or two, and should drop off your statement shortly.
For best results, Scholarcy needs access to the full text of the article. If the article is behind a paywall or institutional log in, unfortunately our cloud-based services cannot access it. In this case, it is best to upload the PDF of the article instead using our Flashcard Generator – click on the Upload paper button and navigate to the PDF on your local machine.
You can also upload files directly to your Scholarcy Library.
In all cases, the PDF must contain readable text. Currently, we are unable to handle scanned PDFs that are essentially just pages of images, and need to be converted to readable text using OCR software first. However, we hope to have an OCR option available soon.