I get an error message with a sad folder iconkssNvYB7y66y
This may occur for a number of reasons, such as:
- the current URL is not a PDF
- the PDF is behind a paywall
- the PDF is on ResearchGate (they block us – boo! – but you can upload the PDF instead)
- the PDF is password-protected or does not allow copying (we respect that)
- your firewall is blocking the service
- the PDF file is on your computer (with a file:// url in the browser) and you have not enabled ‘Allow access to file URLs’
- the PDF is too large
- the server is temporarily busy
- you have reached the daily limit if you are using a free account.
If the problem persists, please contact us.